Check SASSA Child Support Grant Status Online

Raising a child in South Africa isn’t easy. Food, clothes, school fees costs add up quickly. And when money is already tight, even basic needs can feel out of reach. That’s why the South African Social Security Agency (SASSA) offers the Child Support Grant (CSG). It’s a monthly payment that helps caregivers give kids a fair chance.

But here’s the catch: applying doesn’t mean you’re automatically approved. You’ll need to keep track of your application status. Is it approved, still pending, or declined? Luckily, today it takes only a few minutes to check your Child Support Grant status online.

How to Check Your Child Support Grant Status Online?

Want the fastest way to know if your grant has been approved? Just follow these steps to Check SASSA Status:

1. Go to srd.sassa.gov.za/sc19/status
2. Type in your 13-digit South African ID number
3. Enter the cell phone number you used when applying
4. Hit Submit

That’s it. You’ll instantly see whether your application is:

• Approved – payments are scheduled
• Pending – still under review
• Declined – with reasons explained

This saves you the trouble of queuing at a SASSA office.

What Exactly is the Child Support Grant?

The Child Support Grant (CSG) is one of South Africa’s most important social safety nets (SASSA Grants). Managed by SASSA under the Department of Social Development (DSD), the grant helps low-income families care for their children.

Think of it as a cushion. It doesn’t cover everything, but it helps with essentials such as:

• Groceries and school lunches
• Basic clothing and shoes
• Stationery and school supplies
• Transport money
• Health items like soap or over-the-counter medicine

The goal? Making sure kids from struggling households aren’t left behind when it comes to growth, learning, and everyday dignity.

How Much is the Child Support Grant in 2025?

As of October 2025, the grant includes both a base amount and a top-up. Here’s the breakdown:

• R560 base payment
• R270 top-up

So together, caregivers receive R830 per child, per month.

This increase reflects government’s effort to tackle rising food prices and inflation. Another adjustment is expected in October 2025, though the final figure hasn’t been confirmed yet.

Who Qualifies for the SASSA Child Support Grant?

Eligibility depends on both the caregiver and the child.

For the Caregiver

You qualify if you are:

• The child’s primary caregiver (parent, grandparent, or legal guardian)
• A South African citizen, permanent resident, or officially recognized refugee
• Living in South Africa
• Within the income threshold:
  • Single caregiver: under R52,800 per year
  • Married couple: under R105,600 combined per year

For the Child

The child must:

• Be under 18 years old
• Live with you, the caregiver
• Not be cared for in a state institution
• Not already receive support through a foster care grant

If you’re caring for more than one child, you can apply for each though limits may apply for children who aren’t your biological or legally adopted kids.

What are the Documents You’ll Need to Apply for SASSA Child Support Grant?

SASSA won’t process your application without the right paperwork. Make sure you bring:

• Your South African ID book or smart card
• The child’s birth certificate
• Proof of income (recent payslip or 3-month bank statement)
• Proof of residence (utility bill, lease, or letter from a local authority)

If you’re not the child’s biological parent, you’ll also need:

• An affidavit, OR
• A report from a social worker, OR
• A letter from the child’s school principal

Here’s the reassuring part: if you’re missing some documents, SASSA allows alternatives and can help you complete your application.

How to Apply for the SASSA Child Support Grant?

Applications must be done in person at your nearest SASSA office. The process is simple:

Step 1: Visit a Local Office

Find the closest SASSA branch to your home.

Step 2: Bring Your Documents

Carry everything listed above.

Step 3: Complete the Application Form

A SASSA officer will guide you if needed. Answer honestly it helps avoid delays.

Step 4: Submit and Keep Your Receipt

After submission, you’ll get a receipt with an application reference number. Keep this safe. You’ll need it for status checks.

Processing time: up to 90 days.

How to Check SASSA Child Support Grant Balance?

Once your grant is approved, you’ll want to confirm the money is there. Here are four ways:

1. USSD: Dial *120*3210# or *120*69277#
2. ATM: Insert your SASSA card, choose “Balance Inquiry” (watch for small fees)
3. WhatsApp: Save 082 046 8553, send “Hi” to start
4. Call Center: Phone 0800 601 011 toll-free

Payment Options for the Grant

You can choose how you get your money:

• Direct Bank Deposit – safe and convenient
• SASSA Gold Card – works like a normal bank card; swipe at Shoprite, Pick n Pay, Boxer, or Usave
• Cash Collection – pick up at official SASSA pay points

Can’t collect it yourself? You can appoint a trusted person (called a procurator) at your SASSA office.

What If Your Application is Declined?

A rejection letter can feel discouraging. But don’t give up you have 90 days to appeal.

Steps:

• Submit a written appeal at a SASSA office
• Provide any missing or corrected documents
• Wait for the Minister of Social Development to review your case

Many appeals succeed when applicants supply the right information.

When Does the Grant Stop?

The Child Support Grant ends if:

• The child turns 18 years old
• The child passes away
• They are placed in a state institution
• You don’t collect payments for three months in a row
• The child leaves South Africa
• Your income or circumstances change and you no longer qualify

It’s your responsibility to update SASSA about changes.

Grant Reviews and Life Certificates

SASSA regularly checks if you still qualify.

• You’ll get a three-month notice before a review
• You’ll need to submit updated financial and household info
• If payments go into a bank account, you must confirm a life certificate once a year

Missing this step can lead to suspension.

Where to Get Help?

Need assistance? Here’s where to turn:

• Call 0800 60 10 11 (toll-free)
• Visit your nearest SASSA office
• Go online at www.sassa.gov.za

SASSA staff can help with applications, appeals, or updating your payment details.

Final Thoughts

The SASSA Child Support Grant is a lifeline for millions of children in South Africa. At R830 per child per month in 2025, it ensures kids get the basics food, clothes, and schooling while easing the financial stress on caregivers.

Checking your grant status online takes just a few minutes, and keeping your details updated helps avoid delays. In the end, the grant is more than money it’s a chance for children to grow up with stability and hope.